Privacy Policy

3. How We Use Your Information

We use the information we collect from you for a variety of purposes to provide, improve, and personalize our services. These purposes include:

• Service Delivery: To deliver and manage the services you have requested, including account management, processing transactions, providing customer support, and responding to your inquiries.
• Personalization: To enhance your experience on our website by tailoring the content and features to match your preferences and interests. This may include displaying personalized recommendations, targeted content, or specific features based on your usage patterns.
• Analytics and Improvement: To analyze usage patterns, monitor and assess the performance of our services, and identify areas for improvement. This helps us understand how users interact with our platform and make data-driven decisions to enhance our services.
• Communication: To send you relevant information regarding updates, changes, and offers related to our services. This includes sending you newsletters, promotional messages, and notifications. You can opt out of marketing communications at any time.
• Security and Compliance: To protect our website and users from fraudulent activities, unauthorized access, or other security risks. We also use your information to comply with legal obligations, resolve disputes, enforce our policies, and prevent harm to our users or others.

Our data processing activities are based on either your explicit consent or our legitimate interests:

• Consent: For specific data processing activities, such as marketing communications or sharing information with third-party partners, we will obtain your explicit consent. You have the right to withdraw your consent at any time by contacting us or using the opt-out options provided in our communications.
• Legitimate Interests: In certain cases, we process your information based on our legitimate interests, which may include improving our services, enhancing user experience, ensuring website security, and conducting business operations. When processing data under legitimate interests, we ensure that our actions do not override your rights and freedoms by conducting a thorough assessment.

By using our services, you acknowledge and consent to the use of your information as outlined in this Privacy Policy. We are committed to protecting your privacy rights and complying with all applicable data protection regulations.

4. Data Sharing and Disclosure

At Dr. Code, we prioritize your privacy and strive to limit data sharing to the bare minimum necessary to provide and enhance our services. We are committed to ensuring that any data sharing is essential, carefully managed, and always in alignment with your best interests. Our goal is to safeguard your personal and sensitive information, maintaining strict confidentiality throughout.

We may share your data with third parties only under specific circumstances, such as:

• Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as hosting services, payment processing, analytics, or customer support. These providers are granted access only to the information necessary to perform their designated tasks and are contractually obligated to protect your data and not use it for any other purposes.
• Legal Requirements: In certain situations, we may be required to disclose your information in response to lawful requests, such as court orders, legal processes, or regulatory obligations. We comply with applicable laws and regulations and will only share information to the extent necessary to fulfill these legal obligations.
• Protecting Rights and Security: We may disclose data if we believe it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

We want to make it clear that Dr. Code does not access, store, or share your entire codebase or project files. When you submit a pull request (PR) for review, we only access the specific code associated with that particular PR for analysis and feedback. Our review process is limited to this specific submission, and we do not retain or distribute the code beyond what is required for this purpose.

We do not share your code with any external entities beyond the secure environment necessary for our review, and no third-party has access to your code unless explicitly agreed upon by you. Dr. Code maintains strict controls and confidentiality measures to ensure that your intellectual property remains secure, and we are committed to upholding the highest standards of data protection for all our users.

5. Third-Party Services and APIs (Usage of OpenAI API)

To enhance the functionality of Dr. Code, we integrate with third-party services, including the OpenAI API, which enables advanced features like code review, analysis, and language processing. These integrations are carefully selected to provide you with the best experience and ensure that any data shared is secure and managed responsibly.

When you interact with features powered by the OpenAI API, it’s important to know that OpenAI adheres to strict data handling policies. Specifically, OpenAI does not use API data to train or improve their models unless explicit permission is granted. This means that any information or code snippets you provide via our service are not used by OpenAI for training their models, ensuring that your data remains private and secure.

We take user privacy and data security seriously. The third-party services we use, including OpenAI, are committed to protecting your information. OpenAI has robust privacy and security measures in place to safeguard your data, which you can review in their privacy policy.

For further information on how OpenAI handles data, you can visit their privacy policy here: OpenAI Privacy Policy.

By using Dr. Code, you consent to our use of the OpenAI API under these conditions. We are committed to partnering only with third parties who demonstrate the highest standards of data protection to ensure that your information is always treated with care and respect.

6. Data Retention and Deletion

At Dr. Code, we retain user data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Account Information: We retain your account information for as long as your account is active or as needed to provide you with our services.
• Transaction Data: Records of financial transactions, such as payment details, are retained to comply with legal, regulatory, or accounting requirements.
• Code Submissions and Analysis Data: Any code or information submitted for analysis and review will be retained only for the duration needed to complete the review process. After the analysis, we do not store your code unless it is part of ongoing support or an active project.

We regularly review the data we hold and securely delete or anonymize information that is no longer needed, using industry-standard practices to protect your privacy during the deletion process.

You have the right to request the deletion of your data at any time. Upon receiving your request, we will delete or anonymize your personal information from our systems within a reasonable timeframe, except for any information that we are legally required to retain or that is necessary for legitimate business purposes.

Here’s how we handle deletion requests:

• User Request: You can request the deletion of your personal information by contacting us directly. We will verify your identity to protect your privacy and ensure the security of your data before processing the deletion request.
• Account Closure: If you choose to close your Dr Code account, we will initiate the deletion of your data, including account details, code submissions, and any associated personal information. Some data may be retained temporarily for backup, audit, or legal compliance purposes, but it will be fully deleted as soon as permissible.

Please note that residual copies of your information may remain on backup media for a limited period due to technical constraints, but we ensure that these backups are stored securely and are not accessible as part of our operational systems.

By using Dr. Code, you acknowledge our data retention and deletion practices, which are designed to respect your privacy while complying with relevant laws and regulations.

7.Security Measures

At Dr. Code, we prioritize the security of your data and implement a range of measures to safeguard it. We are committed to protecting your information from unauthorized access, alteration, disclosure, or destruction.

Here’s an overview of our security practices:

a. Overview of Data Security Protocols

• Encryption: We use industry-standard encryption protocols to protect your data during transmission and storage. This includes SSL/TLS encryption to secure data as it travels over the internet and advanced encryption standards to protect data at rest on our servers.
• Access Control: We implement strict access control measures to ensure that only authorized personnel have access to your information. User access is based on the principle of least privilege, which means that employees and service providers only have access to the minimum amount of data necessary to perform their duties. Additionally, all access is monitored and logged to prevent unauthorized access.
• Authentication and Password Security: We require strong password practices and offer two-factor authentication (2FA) for enhanced account security. User accounts are protected by hashed and salted passwords, meaning that even in the unlikely event of a data breach, your passwords remain secure.
• Data Anonymization: Where possible, we anonymize or pseudonymize data to further protect user privacy. This minimizes the risk of identifying individuals based on stored data, even if it were to be accessed without authorization.

b. Regular Audits and Security Reviews

• Internal Audits: We conduct regular internal audits to assess our security practices and ensure compliance with our privacy policy and industry standards. These audits include a review of our systems, processes, and access controls, identifying any areas for improvement to ensure ongoing protection.
• Third-Party Security Assessments: We aim to periodically engage with third-party security experts to conduct vulnerability assessments and penetration testing. This helps us identify and address any potential weaknesses in our systems before they can be exploited.
• Continuous Monitoring: Our systems are continuously monitored for unusual activity or potential security threats. We employ automated tools that provide real-time alerts in the event of suspicious behavior, enabling us to respond promptly to potential security incidents.
• Incident Response Plan: In the unlikely event of a data breach, we will conduct a thorough investigation to mitigate the impact and prevent such future incidents.

By employing these security measures, Dr. Code aims to protect your data with the highest level of care. We are dedicated to continuously improving our security protocols to meet emerging threats and to provide you with a safe and secure experience.

8.User Rights and Choices

Dr. Code is committed to giving users control over their personal data in accordance with applicable data protection laws. Below is an overview of your rights:

a. Rights to Access, Rectify, Delete, or Restrict Data

• Access: Request access to your personal information, and we will provide it in a commonly used format.
• Rectification: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your data, unless retention is required for legal purposes.
• Restriction: Request to restrict processing in certain circumstances, such as contesting data accuracy.

b. Opt-Out Options for Marketing or Other Communications

• Marketing Communications: Opt out of promotional emails anytime by clicking the "unsubscribe" link or contacting us directly.
• Service-Related Communications: Important service messages may still be sent even if you opt out of marketing communications.

c. Information on How to Exercise These Rights

• Exercising Your Rights: Contact our support team at hello@drcode.ai. We may require identity verification.
• Response Time: We aim to respond to requests within 30 days, with updates for complex requests.
• Fees: No fees for legitimate requests, but we may charge for excessive or unfounded requests.

By providing these rights, Dr. Code ensures you maintain control over your personal information and is dedicated to respecting your privacy.

9.Cookies and Tracking Technologies

At Dr. Code, we employ cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. This section outlines the types of cookies we use, their purposes, and how users can manage their cookie preferences.

a. Types of Cookies Used and Their Purposes

• Essential Cookies: These cookies are crucial for the proper functioning of our website. They enable basic functionalities such as page navigation, access to secure areas of the website, and the ability to use various features. Without these cookies, the website cannot operate as intended.
• Performance Cookies: Performance cookies collect data about how visitors use our website. They provide insights into which pages are visited most often, how users navigate through the site, and whether they encounter any errors. This information helps us improve website performance and enhance the user experience.
• Functional Cookies: These cookies enable our website to remember user preferences and choices, such as login information, language selection, and other customizations. By using functional cookies, we can offer a more personalized experience tailored to your needs.
• Targeting/Advertising Cookies: Targeting cookies track users' online behavior to deliver advertisements relevant to their interests. These cookies may be used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.
• Analytics Cookies: Analytics cookies are used to collect information about how visitors interact with our website. This includes data on the number of visitors, the pages they visit, and the time spent on each page. This information helps us analyze trends and improve our services.

Users have the option to manage or disable cookies through their browser settings. Below are some ways to control cookie preferences:

• Browser Settings: Most web browsers allow users to control cookie settings. You can set your browser to refuse cookies or alert you when cookies are being sent. The method for doing this varies from browser to browser, so please refer to your browser's help section for specific instructions.
• Opting Out: You can also opt out of cookies from third-party services and advertising networks by visiting the Network Advertising Initiative's opt-out page or the Digital Advertising Alliance's opt-out page. This allows you to control the collection of your information for advertising purposes.
• Cookie Consent Banner: When you first visit our website, you will see a cookie consent banner. This banner provides you with information about our use of cookies and allows you to accept or decline non-essential cookies. You can change your cookie preferences at any time through the cookie settings in the consent banner.
• Impact of Disabling Cookies: Please note that disabling cookies may impact the functionality of our website and your user experience. Some features may not work as intended, and you may not be able to access certain parts of our website.

By using our website, you consent to the use of cookies as outlined in this policy. If you have any questions about our use of cookies or our privacy practices.

10.Children’s Policy

The Services are general audience and intended for users 13 and older. We do not knowingly collect Personal Information from anyone younger than age 13.

11.Policy Updates and Changes

At Dr. Code, we may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will review and revise this Privacy Policy periodically. Significant changes will be made public on our website and will take effect upon posting. Users are encouraged to review the Privacy Policy regularly to stay informed about our data practices.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please feel free to reach out to us:

You can contact us via email or our contact form available on our website. We strive to respond to all inquiries promptly. If applicable, you can reach our Data Protection Officer at:

• Email: hello@drcode.ai
• Phone: +91 99994 10384

13. Legal Compliance

• 1. Intellectual Property Rights:All content on Dr. Code, including but not limited to text, articles, logos, graphics, images, and videos, is the property of Dr. Code or its content providers and is protected by copyright and intellectual property laws. You may access the content for personal, non-commercial use only. Any reproduction, distribution, or use of content beyond this scope requires express written permission from Dr. Code.
• 2. Trademarks:Unauthorized use of any Dr. Code trademark, service mark, or logo is prohibited and may be a violation of applicable trademark laws.
• 3. Copyrights:The Website is protected by applicable copyright laws. Except for your authorized use as described above, you may not modify, reproduce, or distribute the content, design, or layout of the Website, or individual sections of the content, design, or layout of the Website, without Dr. Code’s express prior written permission.
• 4. Notice and Procedures for Claims of Infringement:If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide the following information to us via our contact form:
  An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest that is claimed to be infringed.
  a) A description of the copyrighted work or other intellectual property that you claim has been infringed.
  b) A description of where the material that you claim is infringing is located on the Site (providing URL(s) in the body of the communication is the best way to help Dr. Code locate content quickly).
  c) Your name, address, telephone number, and e-mail address.
  d) A signed statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  e) A statement by you, made under penalty of perjury, that the information provided in your Notice is accurate and that you are the copyright or intellectual property owner or licensee or authorized to act on the copyright or intellectual property owner’s or licensee’s behalf.
  f) You can write to us at:
  Email: hello@drcode.ai
  (Please put “Copyright Infringement” in the subject line)
  g) Dr. Code may, in its sole discretion, disable and/or terminate use of or access to the Website by users who infringe the intellectual property of others or of Dr. Code.

14. User Outside India

Dr. Code , Inc is based in India, and your use of the Services implies consent to the transfer of information to countries outside your country of residence, including India.

15. What Personal Data is Not Collected?

Dr. Code does not collect the following types of personal data:

• Sensitive personal information such as health records, racial or ethnic origin, political opinions, or religious beliefs.
• Financial information, including credit card details, unless explicitly provided for transaction purposes.
• Any personal data of minors under the age of 18 without parental consent.

16. With Whom Does Dr. Code Share My Personal Data?

Dr. Code may share your personal data with the following entities:

• Service Providers: Third-party vendors who assist in operating our website, conducting business, or providing services to you, provided they agree to keep this information confidential.
• Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.

Conclusion

At Dr. Code, your privacy is our priority. We are committed to protecting your personal data and ensuring transparency about how it is used. By using our services, you agree to the terms outlined in this Privacy Policy. We encourage you to review this document regularly and contact us if you have any questions or concerns. Thank you for trusting us with your information.